Anybody else having these issues.
Program will not, on occassion, permit going to the spouse. Must close the file and open under other spouse. Also every once in a while while trying to save an accepted return an access violation occurs and requires cancelling save and closing, then open up again
I experienced this particular problem a lot in the past years; I was unable to even save returns and had to close Profile using Ctrl/Alt/Delete. This tax season it has occurred on several occasions while I was fiddling with past years returns (more-less before 2018). I have reported this problem many times to Profile, but apparently no permanent solution is available.
I am having the same problem. Tried on several files including prior years. How do we resolve this?
I have also experience this a fair bit this year
Since all the icons on the top toolbar also become inoperable except for the "open an existing file" I clicked on that and lo and behold it brought them back to life. I would welcome a more appropriate and permanent resolution.
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