Bugs in Profile 2020.3.3

24Canadian · ‎February 23, 2021

Noticed a few bugs in the newest release:

- when re-opening a file, toggle between spouses doesn't work. Work around seems to be re-booting Profile

-Timer pause doesn't work

-Date year shortcut key (/) doesn't work when entering medical receipts (prior year key(\) does work)

This is just the season start - hope that these are all the bugs and that they can be resolved soon !!!

ProFile Duncan · ‎February 26, 2021

Hi, thank you for using Intuit Profile Community

I tested and:

1) Timer pause doesn't work: I tested in T1 2020 and T2 with new and carryforward returns: both clicking on the timer in the data monitor and CTRL + T, both toggles work for me.

2) Date year shortcut key (/) doesn't work when entering medical receipts (prior year key(\) does work): these both work for me in 2019T1 and 2020T1, carry forward and new, medical expenses and line 33199.

3) When re-opening a file, toggle between spouses doesn't work. Work around seems to be re-booting Profile: this is a sporadic problem but hard to reproduce so, hard to resolve.

Try a repair this may resolve these issues

I apologize for the inconvenience but hope this helps

24Canadian · ‎February 26, 2021

I just ran the repair function and it seems to have resolved all the issues EXCEPT the / shortcut to install the year in the medical expense form. This is aggravating, but it seems I'll have to live with it.

JamesCampbell · ‎February 26, 2021

i just checked my version and it says 2020.3.0 when i try the check for updates it says i have the newest version? where did you get 2020.3.

3?

Louis Kam · ‎February 26, 2021

Has the mentioned "Carry forward info", "Tax Summary" page display & other printout issues been fixed in this version too?

JamesCampbell · ‎February 26, 2021

as i said i have version 2020.3.0 not 2020.3.3? don't know where they got it?

ProFile Duncan · ‎February 26, 2021

Hi, thank you for using Intuit ProFile Community

The current version is ProFile 2020.3.0. There is not at this time a ProFile 2020.3.3 and one is not planned.

I apologize for any misunderstanding

JamesCampbell · ‎February 26, 2021

thank you for clearing that up and for your quick response. good work!

24Canadian · ‎February 27, 2021

I ran the repair as suggested to no avail, and now the Tax Summary just shows a blank screen.

I found that I can however print the summary. Grrrrrrrr. I have been a Profile customer for over 20 years and have never encountered so many glitches.

24Canadian · ‎February 27, 2021

Just checked my laptop and found the same glitches for date entry and Summary page, so in my opinion, this is a Profile problem that I hope gets addressed soon.

JamesCampbell · ‎February 27, 2021

funny my summary page is fine? must be only on some computers?