Print email pdf file printing gibberish

kacurtis1 · ‎March 15, 2021

When trying to print a pdf file to be emailed all I am getting is random letters and charters throughout all the forms selected. Is there a fix for this or do I have something setup wrong. Used this feature last year and had no issues.

Louis Kam · ‎March 15, 2021

This happens often on me if such file is opened in the non-Adobe Reader program.

ProFile Duncan · ‎March 15, 2021

Hi, thank you for using Intuit ProFile Community

We have an article with fix here. The printing in characters is a font issue and the article will help resolve the issue.

I apologize for the inconvenience but hope this helps

SSpare · ‎April 07, 2021

Hi,

I may be having the same issue, but not sure. If I go back to a prior year PDFs that I have saved, sometimes the schedules are all in a gibberish font. Will this fix address this as well?

Thank you.

ProFile Duncan · ‎April 08, 2021

Hi, thank you for using Intuit ProFile Community

The link in the post above helps when PDFs display with characters instead of numbers and letters. The issue usually means there are problems with the installed fonts.

Hope this helps

SSpare · ‎April 15, 2021

Thank you. I have done the fix. Much appreciated!