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J_Cooper
Level 1

Schedule 5 not sent with e-file

My client got a letter of review from CRA regarding her dependent son for 2019. Apparently CRA did not receive a Schedule 5. I went back to the return in Profile and see that I filled in the information, so not sure why CRA doesn't have it.

Question:  Can I re-file just the schedule 5 from Profile, if so, how do I do it? Not sure how to handle this situation.

 

 

3 Comments 3
Brendajoycer
Level 3

Schedule 5 not sent with e-file

This letter is part of CRA's regular review system.  They want the Schedule 5 and probably the court order or agreement.  Get the letter and have a read.  You will need to print the Schedule 5 and if you have authorization you can upload the info to them with the number on the letter.  Or the client can upload if they have My account at CRA

J_Cooper
Level 1

Schedule 5 not sent with e-file

I don't think they have a court order or even an agreement. They lived common-law about 10 years ago and then broke up. She got the kid as he had addiction problems but there wasn't any legal agreement for this

Brendajoycer
Level 3

Schedule 5 not sent with e-file

that sometimes makes it tough....I would contact CRA and see what proof they would accept.  Sometimes a letter from the school or doctor would suffice.