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fcastong
Level 1

Trouble to print in RDS sessions

I have a user with standard permissions on a Windows Server 2022 RDS session who is unable to print a T1 form using the regular print button (which sends the job to the default printer, Microsoft Print to PDF).

However, when the user clicks the “Print Current Form” button, the document prints correctly.

It seems that Intuit profile is not behaving properly within the RDS session.

Solution ?

2 Comments 2
Mario B
ProFile Team

Trouble to print in RDS sessions

Do you know if its happening for a specific tax year or any tax year?

fcastong
Level 1

Trouble to print in RDS sessions

Hi Mario,

It’s for all tax years, not a specific one.