Showing results for 
Search instead for 
Did you mean: 
Created with Sketch. Join our Small Business Relief Initiative. Support a GoFundMe today.
28 helpful votes

How to change subscription credit card and personal information

You can easily edit the subscription billing information for your firm's clients, and the information in your personal profile from the Your Account page in QuickBooks Online Accountant.

Update payment information

You can update the credit card information used for your subscriptions, or your own billing information, from either the Your subscriptions or Billing details tab

To update payment information

  1. Go to Settings ⚙, then select Account and Settings.
  2. Select Billing & Subscription.
  3. Select Edit.
  4. Update the appropriate fields in the Payment Information.
  5. Select Subscribe.

Your payment or subscription information is updated.

Update personal information

You can update your personal profile, including your contact information or preferences and the security information you use when you sign in.

To update personal information:

  1. Go to Settings ⚙, then select Account and Settings.
  2. On the Personal profile tab, select Edit personal information.
  3. Enter or update the fields in the Contact information or Contact preferences section as necessary.
  4. Select Update.
  5. (Optional) Select the Change sign in info link in the Your Sign In Information section and follow the prompts to update the information you use to sign in.

Your personal information is updated as you specified.

Was this helpful?

You must sign in to vote, reply, or post

Need to get in touch?

Contact us