cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Intuit

Make a copy of your QuickBooks Online Advanced company (formerly ChronoBooks)

Learn how to create a copy of an existing QuickBooks Online Advanced company and use it to start a new one. This feature is only available for QuickBooks Online Advanced.

Want to create a new company and not start everything from scratch? You can copy an existing QuickBooks Advanced company and overwrite a blank one. You can even select the exact time and date you want to copy the data from.

If you just need to save your accounting data, here's how to back up everything.

Step 1: Set up the Online Backup and Restore feature

If you haven't already, turn on the Online Backup and Restore feature for the company you want to make a copy of. For full steps, follow "Step 1: Turn on the Online Backup and Restore feature" in the backup article.

Step 2: Copy a QuickBooks Online Advanced company

Let's create a copy of Company A. We'll create a blank company called Company Z, then overwrite it to make the copy.

    1. If you haven't already, create Company Z. Company Z should be empty. Give Company Z a unique name so it's easy to tell apart. Sign out when you're done.
    2. Sign in to Company A.
    3. Go to Settings ⚙, then select Back up company.
    4. Select  Copy from the menu. Then select New Copy.
    5. In the Copy from dropdown, select Company A. This is the company you're copying.
    6. In the As-of field, select the time and date you want to start the copy from.
    7. In the Copy to dropdown, select Company Z. This is the company we're overwriting and copying too.
    8. When you're ready, select Create copy. Then select Copy to confirm you want to overwrite Company Z with a copy of Company A.

It takes about 30 - 40 minutes to copy a company. But depending on the amount of data you have, it can take several hours.

Next steps: Fix copy and restore issues

Did you migrate your company from QuickBooks Desktop to QuickBooks Online Advanced? Some data may come over that isn't readable in QuickBooks Online. That also means the Online Backup and Restore feature won't save it.

This is very uncommon, but if you see an error message during the backup, select the Contact us link in the app. We'll work with you to fix the error and get the data into QuickBooks.

It's also very uncommon, but you may see new journal entries on your balance sheet. The tool may create journal entries when it can't read your data to make sure everything stays balanced. You may see these journal entries if you:

  • Changed an item's expense account, but didn't update open or existing transactions.
  • Used account-based lines marked as billable on bills or expenses for sales forms (invoices, sales receipts, etc.)
  • Used item-based lines marked as billable and using markup on bills or expenses for sales forms (invoices, sales receipts, etc.)
  • Imported transactions from QuickBooks Desktop using custom Accounts Payable or Accounts Receivable accounts.
  • Migrated data from QuickBooks Desktop that QuickBooks Online Advanced can't read.

Was this helpful?

You must sign in to vote, reply, or post

Need to get in touch?

Contact us