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Intuit
20 helpful votes

Fix banking error 377 in QuickBooks Online

If you see this error message, don't worry.

"The old connection is gone. Reconnect now with the new faster, more reliable one and get back on track. (377)"

Banking Error 377 usually means QuickBooks is can't download transactions because we need to update the connection type with your bank. 

Fix error 377

Follow the steps to update the account to the new connection type:

  1. Go to the Banking menu or Transactions menu.
  2. Select the Update Now link from the Let's fix this bank connection banner. 
  3. Follow the steps to update the connection.

Learn more about how we're improving the way QuickBooks connects to your bank.

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