Process an ACH bank transfer from a customer in QuickBooks Online

Learn how to process an ACH bank transfer for your customer’s sales receipt or invoice in QuickBooks Online.

Get rid of paper checks and busy bank runs. With your customer’s permission, you can add ACH payments right in QuickBooks. Save their bank info for future payments.

Note: Set up QuickBooks Payments now so you can accept bank transfer payments in your QuickBooks Online account. Customers can pay from their online invoices. You can set up autopay for recurring invoices. This way, you don't need to keep track of your customer's payment info.

Step 1: Select the transaction to receive payment

Add bank transfer payments to invoices or sales receipts.

Step 2: Enter your customer’s bank info

Sales Receipt or Invoice

1. Select Enter Bank info.
2. Add your customer’s Account Number, Account Type, Routing Number, and Name.

Note: You should get the customer’s authorization before you save their payment info. You can print an authorization paper for your customer to fill out and sign. If you don’t have to save the bank info, you have 10 minutes to process the payment.

Recurring sales receipt

1. Select Enter Bank info.
2. Add your customer’s Account Number, Account Type, Routing Number, and Name
3. Select Use this account information in the future.

Note: You should get the customer’s authorization before you save their payment info. You can print an authorization paper for your customer to fill out and sign.

Step 3: Process payment

1. On the transaction form, select I have authorization and would like to process this transaction.
2. Review the transaction, then Save and send.
3. Make any changes to the email message to your customer, then Send and close.

Note: ACH payments entered manually by the merchant may be delayed due to extra security checks. Collecting ACH payments from Pay-enabled invoices can help reduce payment processing risks.