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Connect an Open Banking bank feed to QuickBooks Online

by Intuit•27• Updated about 16 hours ago

Open Banking is a secure way to share your financial data with trusted software, like us! It improves speed, security, and automation by letting you control which apps access your account information.

Before you begin

  • Check that you bank supports Open Banking. If not, you can upload your transactions via a bank feed, or manually.
  • Enable pop-ups: Make sure pop-ups are turned on in your browser settings.
  • Have your ABN ready: You will need your Australian Business Number (ABN) for setup, as Open Banking is for business customers only.

Step 1: Prepare your accounts

Nominate a representative: Check if any of your accounts need a nominated representative. Go to the CDR Ready website and follow the prompts to complete this.

Note: This is different from an authorisation to operate the bank account. If you aren't appointed as a nominated representative, your accounts won't appear in the Open Banking setup.

Step 2: Connect your bank or credit card accounts

  1. Follow this link to complete the steps in your product.
  2. Search for your bank by URL or name, or select a bank from the list.
  3. Sign in with your online banking credentials and follow any required security steps.
  4. Select the accounts you want to connect (current, savings, or credit card).

Note: Select a new chart of account type that matches your chart of accounts.

Step 3: Refresh and review transactions

Once connected, QuickBooks imports your transactions daily. You can also refresh manually to get the latest data.

  1. Follow this link to complete the steps in product Open this link in a new window
  2. Select Update.
  3. Carefully review, categorise, or match transactions to the correct accounts.

If you delete a transaction from the Excluded section, QuickBooks forgets it, and it may download again. To prevent this:

  • Exclude the transaction, but leave it in the list.
  • Or, add it to your account history so it becomes recognised.

Step 4: Disconnect existing Bank Feed

Note: Only complete this step if you’re migrating an existing account.

If you are migrating an existing bank feed, disconnect any accounts you are moving to Open Banking.

  1. Follow this link to complete the steps in product.
  2. Select the account, then select the edit.
  3. Select Edit account details, and tick the Disconnect this account on save box.

Note: When you disconnect your current bank feed, any transactions on the Pending screen will be removed. You can bring them back in when you connect your Open Banking feed.

Step 5: Merge your bank feeds

Note: Only complete this step if you’re migrating an existing account.

  1. Follow this link to complete the steps in product Open this link in a new window
  2. Find the account you want to keep. Then, select the dropdown â–Ľ in the Action column and then Edit.
  3. Note the Account Name, Account Type, and Detail Type of the account. These must be the same between the accounts you want to merge.
  4. Check if the account is a subaccount or a parent account. The names of subaccounts are indented in the Name column of the Chart of accounts list. If it is, note the parent account it's tied to.
  5. Go back to Chart of accounts (Take me there).
  6. Find the duplicate account (the one you won't keep). Then select the dropdown â–Ľ in the Action column and then Edit.
  7. Change the Account name and Detail Type to that of the account you want to keep.
  8. If you need to make this a subaccount, keep in mind:
    1. If you're merging two parent accounts, make sure they don’t have any subaccounts.
    2. If you're merging two subaccounts, make sure they both have the same parent account.
    3. If you’re merging a subaccount and a parent account, change the Account Type to exactly match the other parent account so it becomes a parent account.
  9. When you're ready, select Save and then Yes, merge accounts. QuickBooks moves past transactions from the duplicate to the account you want to keep.

Note: For more details on merging, check out Merge your bank account feeds.

Step 6: Reconfirm your bank connection every 365 days

To meet Open Banking regulations, you’ll need to reauthorise your bank feed every 365 days.

  • QuickBooks will notify you when it’s time to renew.
  • Select the original expiry date to retrieve any missed transactions.
  • You can manage all connections from the Banking or Transactions page.

Frequently asked questions

What is Open Banking?

Open Banking is a secure way to share your financial data with trusted software like QuickBooks. It improves speed, security, and automation by letting you control which apps access your account information.

What is QuickBooks’ role in Open Banking?

QuickBooks is a registered Account Information Service Provider (AISP) and has been involved in shaping Open Banking from the start, helping to create a secure and reliable experience.

Who can use Open Banking with QuickBooks?

All customers using QuickBooks Online can connect to supported accounts via Open Banking.

What are the benefits of Open Banking?

For small businesses:

  • Set up in under a minute
  • Real-time transaction imports
  • Easier cash flow tracking

For accountants and bookkeepers:

  • Up-to-date client data
  • Better insights for advisory work
  • Less admin chasing for statements

For existing customers:

  • More reliable and accurate feeds
  • Seamless upgrades from older connections
  • Real-time reconciliation of bank data

Do I need to sign in to my bank to connect it?

Yes. You’ll be redirected to your bank’s website to authorise the connection securely.

How long does a bank connection last?

Connections last 365 days. After that, you’ll be prompted to reauthorise in QuickBooks.

What if I change my online banking password?

You don’t need to reauthorise the connection just for a password change.

Can I connect accounts on behalf of someone else?

No. Only the primary account holder can authorise a bank feed connection.

Do I need to be the account holder?

Yes. You’ll need your own credentials to set up or renew the bank connection.

Can I connect more than one bank account?

Yes, you can connect multiple accounts by selecting Link account from the Banking page.

You can disconnect an account or credit card to stop importing transactions from it. However, this won’t remove any existing imported transactions from your records. For more details, see.

How much historical data can I import?

Up to 24 months, depending on your bank.

How often are transactions updated?

QuickBooks automatically refreshes transactions every 24 hours. You can also select Update to refresh manually.

Why do excluded transactions reappear after I delete them?

When you delete a transaction from the Excluded section, QuickBooks forgets it. The next time your feed updates, it may download again. To avoid this, exclude it but leave it in the list—or assign it to your bank register.

Will I lose transactions if I forget to reconfirm my connection?

Not necessarily. When you reconnect, select the original expiry date to recover missed transactions.

Why can’t I connect all my accounts?

Only payment accounts—like current accounts, credit cards, and some savings accounts—are supported. Non-payment accounts, such as fixed-term savings or sub-accounts, aren’t eligible under Open Banking.

Can I connect a multicurrency PayPal account?

No. QuickBooks doesn’t convert currencies automatically. You can only connect accounts with the same currency as your QuickBooks company (e.g. AUD to AUD, USD to USD).

Why isn’t my bank available in QuickBooks?

Some banks don’t yet support Open Banking, or their feeds have been discontinued. You may have received an email from QuickBooks about this.

What if my bank doesn’t support Open Banking?

You can still manually upload your transactions while waiting for support.

Will more banks be supported in future?

Yes. QuickBooks works closely with banks and regulators to expand the list of supported accounts. Check the latest supported banks here.

Why can’t I connect all my accounts?

Only payment accounts (for example current accounts, credit cards, some savings) are supported. Non-payment accounts like fixed-term savings are not.

Error: “No valid accounts to connect” — what does this mean?

It usually means either:

  • You don’t have eligible Open Banking accounts
  • You don’t have permission from your bank to share the account

 Contact your bank for more info.

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