cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Intuit
1 helpful vote

Install QuickBooks Database Server Manager

Learn how to set up QuickBooks Database Server Manager in QuickBooks Desktop.

QuickBooks Database Server Manager lets you share your company files with other computers over your network. It also helps you monitor your multi-user network. When you set up a network, you need to have QuickBooks Database Server Manager running so users can access your company files.

Before you start, learn more about setting up networks for QuickBooks Desktop.

Note: You'll need a Database Server Manager to run multi-user access. This lets multiple users work on the same company file at the same time. If you don't plan to use multi-user access, you don't need the Database Server Manager.

Step 1: Download Database Server Manager

Database Server Manager is a part of the QuickBooks Desktop file.

If you haven't already, download QuickBooks Desktop.

Step 2: Install Database Server Manager

Install Database Server Manager on your server computer. This is the computer that hosts your company files.

Important: If you're an accountant or someone who hosts multiple versions of QuickBooks Desktop on your network, install them in order. Install the oldest version first and end with the most recent.

  1. Close all open programs on your server computer, including QuickBooks.
  2. Open the install file you downloaded. It's called Setup_QuickBooks.exe.
  3. Follow the onscreen instructions. If you need to find your product or license numbers, here's how to find them.
  4. When QuickBooks asks you to choose an install type, select Custom or Network Options. Then select Next. Don't select Express.
  5. Choose the best option for your network setup and then select Next. Both the options install the Database Server Manager. If QuickBooks Desktop is already installed on your server computer, this won’t overwrite any existing company data.
    1. If you want Database Server Manager and QuickBooks Desktop on your server computer, select I'll be using QuickBooks Desktop on this computer, AND I'll be storing... We strongly recommend this option.
    2. If you only want Database Server Manager on your server computer, select I will NOT be using QuickBooks Desktop...
  6. Follow the rest of the onscreen instructions. When you’re ready, select Install. Windows may ask you for permission.

Note: QuickBooks creates a new Windows user for each version of Database Server Manager. For example, Data Server Manager 2018 creates shows up as QBDataServiceUser28.

Give these user permission to access the folders that hold your company files. You may see these users whenever you set system-level permissions.

If you want to use the default settings, you can skip this section and move on to Step 3.

  1. Open the Windows Start menu.
  2. Type “Services” into the search and open Services.
  3. Select and open QuickBooksDBXX (XX is the version number).
  4. Go to the General tab and find the Service status section. If it's Started or Running, select Stop.
  5. From the Startup type drop-down menu, select Automatic.
  6. Go to the Logon tab. Select the Local System account option.
  7. Go to the Recovery tab. Select Restart the Service from each of these drop-down menus: First failure, Second failure, and Subsequent failures.
  8. Go back to the General tab. Select Start to restart Database Server Manager.

Step 3: Set your firewall permissions

If you haven't already, check your firewall and antivirus permissions. Make sure you give Database Server Manager permission to run on your server computer.

Step 4: Update Database Server Manager

No need to do this yourself. Database Server Manager updates automatically whenever you update QuickBooks Desktop.

Next steps: Use Database Server Manager

Learn how to scan your company files so you can host them over your network.

Was this helpful?

You must sign in to vote, reply, or post

Need to get in touch?

Contact us