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Change or update the Primary Contact on your QuickBooks Account

SOLVEDby QuickBooks222Updated July 27, 2023

For the security of your account, it is important to keep us updated with changes in your contact information especially when there is a transition in your business. You can do this either through a change request over the phone or online using Customer Account Management Portal Site (CAMPS).

Select the option that applies to your situation then follow the steps provided:

If you are the current primary contact and you wish to change it to a new one:

  1. Log in to Your QuickBooks Account (CAMPS) online.
  2. Scroll down to the Primary Contact section and select Change.
  3. Select the new primary contact from the list of contacts on the account.
  4. Select Save and Close.

If the current primary contact is no longer associated with the company and you wish to change it to a new one:

You can send a request to our team to change the primary contact.

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