Learn how to transfer the primary admin role to a different user in a QuickBooks Desktop company or in the payroll or payments services.
In QuickBooks Desktop, there's a Company primary admin and an Intuit Account primary admin.
Here are some important guidelines to remember when managing company or Intuit Account users:
- You can only have one primary admin per company or Intuit Account.
- The Intuit Account primary admin can be different than the company primary admin.
- You must sign in as the Primary Admin to transfer the admin role.
- If the Primary Admin isn't around or can’t make the change on their own, you can send a request to our account protection team.
There are two user groups in QuickBooks Desktop:
You can transfer the Company primary admin or the Intuit Account primary admin to a new user. Here's how:
Note: You only need transfer the Intuit Account primary admin if you need to change the admin for you Payroll, Payments, QuickBooks Time, or other add-on services.