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Transfer the primary admin role to another member of your firm in QuickBooks Online Accountant

SOLVEDby QuickBooks135Updated 7 days ago

Learn how to give primary admin rights to another team member in QuickBooks Online Accountant.

Team members with the primary admin rights can do admin tasks, like giving permissions. If someone else at your firm needs to do this work, make them the primary admin. Here's how to transfer the role from one team member to another.

Or, follow these steps if you need to give your client the primary admin role for their company file.

Transfer the primary admin role

Grant full access permissions to the team member you want to make primary admin. Here's how:

  1. Sign in to QuickBooks Online Accountant as the current primary admin.
  2. Go to Team.
  3. Find the user you want to transfer the primary admin role with.
  4. In the Action column, select the three dot menumenu.
  5. Select Change primary admin.
    Note: A prompt will appear, select Change primary admin to confirm.

Ask your team member to open the email and follow the steps to accept the primary admin role.

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