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Managing your QuickBooks Account
Learn how to access subscription information, protect your account, add and manage users, and more in QuickBooks online and QuickBooks Desktop
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Subscriptions and Billing
Sign-in & security
Learn how to recover your account if you can’t sign in
Get login help if you still have email or phone access
Fill out a recovery form if you have lost email and phone access
Understand multi-factor authentication and two-step verification
Add your first and last name to your Intuit Account
Watch out for suspicious activity and phishing scams
Company info
Move from Desktop
Manage users
Add and manage users in QuickBooks Online
Learn about user roles and permisssions
Invite your accountant
Learn about your usage limits
Add and manage custom roles in QuickBooks Online
Accept your invite and sign in to QuickBooks Online
What to do if users didn’t receive their invite
Access and manage your personal data from your Intuit Account
Download and install QuickBooks Desktop
Manage account
Sign-in and security
Password security for QuickBooks Desktop
Resolve issues with My Account login
Understand the difference between QuickBooks Desktop and Intuit sign-ins
Understand multi-factor authentication and two-step verification
Add your first and last name to your Intuit Account
Watch out for suspicious activity and phishing scams
Popular Resources
Request to be the primary admin or contact
After your 1099-MISC or 1099-NEC forms are accepted by the IRS, learn how to correct errors like incorrect contractor info, wrong amounts, or wrong form type. You must file corrections the same way the original forms were filed.
Contact QuickBooks products and services support
Need to fix an error on your employee's W-2? The process depends on your payroll service and whether the forms have already been filed. Some fixes can be made in QuickBooks, while others require contacting Intuit or the Social Security Administration.
Delete your data and start over in QuickBooks Online
Update your payroll form filing and tax deposit frequency to stay compliant. If the IRS or your state sends you a new filing or deposit schedule, follow these steps to update your QuickBooks product to file correctly and pay taxes on time.
Merge duplicate accounts, customers, and vendors in QuickBooks Online
Learn when and how you can cancel tax payments or form filings in QuickBooks. Depending on your payroll service and whether payments have been processed, you may be able to delete manually recorded payments that haven't been submitted to agencies.
Change or update the primary contact on your QuickBooks account
If you see negative tax amounts in QuickBooks or receive a credit notice from a tax agency, you'll need to resolve the overpayment. Common causes include decreased SUI rates, voided paychecks after payment, or duplicate tax payments. Learn how to request refunds or apply credits.
Troubleshoot common QuickBooks Workforce sign-in issues
Learn how to fix and resubmit 1099-NEC or 1099-MISC forms rejected by the IRS. Common rejection reasons include mismatched company info, incorrect contractor details, or address issues. Void rejected forms, correct the data, and e-file again at no additional charge.
How to set up your company settings
Configure your company settings in QuickBooks to customize your account and ensure it matches your business needs. Get personalized help with QuickBooks Live to set up your company profile correctly.
Understand changes for per-employee and multi-company files
Learn about the new per-employee billing model for QuickBooks Desktop Enterprise, effective February 2026. Pricing ranges from $3.00 per employee for the first 9 employees down to $0 for employees beyond 220. Monthly charges cap at $500 per license.
Sign in to QuickBooks Online Accountant
Accountants and ProAdvisors can sign up for QuickBooks Online Accountant to connect to client accounts, review books, edit transactions, and access enhanced bookkeeping tools and ProAdvisor benefits. Create a firm directly or through a client invitation.
Introduction to QuickBooks Solopreneur
QuickBooks Solopreneur is designed for one-person businesses with easy organization, tax, and growth tools. It includes automatic transaction categorization, invoicing, checking with no fees, and expense tracking—designed for Schedule C filers and sole proprietors.
Set and use Intuit Account user management in QuickBooks Desktop
Manage Intuit account users for your QuickBooks company file using the user management dashboard. Invite users, assign roles for Payments, Payroll, and other services, edit permissions, and accept invitations to access connected services.
Customize your new QuickBooks Online experience
Tailor your QuickBooks Online dashboard to your needs by choosing which widgets to display, arranging them, and resizing them. Control what information you see most, and save your customized layout for optimal viewing.
Keeping your Intuit Account secure: multi-factor authentication
Protect your Intuit account with mandatory multi-factor authentication triggered on unrecognized devices, optional two-step verification for every login, and passkeys using biometric security for convenient protection.
What would you do? Managing your Intuit Account with Keoni
Manage all your Intuit products, subscriptions, and billing from one central location at accounts.intuit.com. Update login credentials, review security settings, manage subscriptions, and more in a single dashboard.
Call Sales: 1-800-365-9606
