QuickBooks HelpQuickBooksHelpIntuit

Resubscribe to or reactivate QuickBooks Online

SOLVED•by QuickBooks•1309•Updated 2 weeks ago

Need to resubscribe? No problem! We'd love to have you back.

You should be prompted to resubscribe as soon as you sign in to your QuickBooks Online company. If not, follow the steps below.

Note: You have to use the same payment method and billing frequency you had on your previous subscription to resubscribe. You can switch to a different payment method and billing frequency after resubscribing.

Step 1:

  1. Sign in to your QuickBooks Online company.
  2. Select Settings ⚙, then Subscriptions and billing.
  3. For your company, select Resubscribe, and enter the updated billing info.
  4. Select Subscribe.

Step 2:

  1. Sign out, then sign in again.
  2. Select Settings ⚙, then Subscriptions and billing.
  3. Check the Next charge date. If it's a date in the past, contact support to prevent back-billed charges from occurring.

Frequently asked questions

No. It's our policy not to back-bill.

We preserve your company data for 365 days following the cancelation date. If you resubscribe during that time, your data will still be available.

Billing for all QuickBooks Online accounts happens overnight, so the charge will not occur until after midnight.

For example, if you resubscribe on 6/1/2022 , the next charge date would be 6/2/2022, and the charge would occur very early on 6/2/2022.

The Subscriptions and billing area is currently only available in the web version of QuickBooks Online, so you'll need to sign in using a computer browser.

Was this helpful?

You must sign in to vote, reply, or post
QuickBooks Online AdvancedQuickBooks Online EssentialsQuickBooks Online PlusQuickBooks Online Simple Start

Sign in for the best experience

Ask questions, get answers, and join our large community of QuickBooks users.

More like this