Need to make changes or updates to your accounts or subscriptions? Visit the Account Management Page
QuickBooks HelpQuickBooksHelpIntuit

Reactivate your QuickBooks Payroll subscription

SOLVEDby QuickBooksQuickBooks Desktop Payroll229Updated 1 month ago

Learn how to renew your QuickBooks payroll subscription.

Welcome back to QuickBooks Payroll—we look forward to getting you up and running payroll again. If you were previously a QuickBooks or Intuit payroll customer, here's how to find out if you can pick up where you left off, or if you should start over fresh. Note that you might need to select a new payroll product. This can happen because some products have changed or are no longer available.

Step 1: Reactivate your payroll

Choose your payroll service below for steps on how to turn it back on.

Note: Not sure which payroll service you have? Here's how to find your payroll service.

Contact us for help reactivating your QuickBooks Online Payroll Core, Premium, or Elite service.

If you have QuickBooks Desktop Payroll Assisted and want to come back to your payroll service, contact us for help.

You have three ways to reactivate your payroll subscription. Before you begin, make sure you have a supported version of QuickBooks Desktop.

Through your company file
The best way to turn your payroll service back on is directly in your QuickBooks Desktop company file.

  1. In your QuickBooks Desktop company file, go to Employees and select My Payroll Service.
  2. Select Account/Billing Info.
  3. Sign in using your Intuit Account login. Your QuickBooks Account page will open.
  4. Under Status, choose Resubscribe.
  5. Follow the on-screen steps to reactivate your payroll service.

Through your Intuit account
You can also reactivate your payroll service from the web.

  1. Sign in to your account using your Intuit account like you normally would.
  2. Under Status, choose Resubscribe.
  3. Follow the on-screen steps to reactivate your payroll service.

Note: It may take up to 24 hours for the reactivation of your subscription to fully complete. Your subscription will show Active once the reactivation is complete.

Step 2: Review your payroll data

After you have returned to your payroll service, you may need to run through payroll setup again. You will need to review your payroll data, including employees and tax setup.

  1. Go to Payroll and select Employees.
  2. Review each employee. Confirm their info, including deductions, W-4, sick/vacation, etc.
  3. Go to Settings and choose Payroll Settings to review your tax rates.
  1. Go to Employees and select Employee Center.
  2. From the Employees tab review each employee. Confirm their info, including deductions, W-4, sick/vacation, etc.
  3. Go to Lists then Payroll Item List to review your tax payroll items.

Now you're ready to pay your employees!

Was this helpful?

You must sign in to vote, reply, or post
QuickBooks Online Payroll CoreQuickBooks Online Payroll EliteQuickBooks Online Payroll PremiumQuickBooks Payroll AssistedQuickBooks Payroll Enhanced

Sign in for the best experience

Ask questions, get answers, and join our large community of QuickBooks users.

More like this