
Use Unsubscribe Actions
by Intuit• Updated 1 week ago
Customer Journey actions perform marketing or organizational tasks in your journey map. Use unsubscribe actions in your customer journey map and we’ll automatically unsubscribe a contact from your audience when they reach that point in their journey.
In this article, you’ll learn how to use unsubscribe actions
Before you start
Here are some things to know before you begin this process.
- To learn more about Customer Journeys, how they work, and what you can do with your plan, check out About Customer Journeys.
- Using an unsubscribe action will unsubscribe a contact from the audience connected to your customer journey map. It does not unsubscribe the contact from all audiences in your account.
- Our pre-built journey maps use default starting points, rules, and actions. To learn more, check out Use Pre-built Journey Maps.
Add an unsubscribe action
To add an unsubscribe action to a journey map, follow these steps.
- Click and drag the Unsubscribe action into your journey map from the side panel. Or, use the plus icon (+) on the map, then select the Unsubscribe action.
- In the Unsubscribe pop-up, click the Action drop-down and choose Unsubscribe.
- Click Save.
Well done! Repeat these steps to add additional unsubscribe actions in your journey map as needed.
Sign in now for personalized help
See articles customized for your product and join our large community of QuickBooks users.
More like this
- Add Post-Sending Actions to Automation Emailsby QuickBooks
- View Email Anomaly Notifications on Mobileby QuickBooks
- About Unsubscribesby QuickBooks
- Use Send Email Actionsby QuickBooks