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Fix Error 350 in QuickBooks Online

SOLVEDby QuickBooks90Updated 1 month ago

Learn how to resolve Error 350 in QuickBooks Online.

After you connect your bank and credit card accounts to online banking, QuickBooks automatically downloads your recent transactions. To keep everything up-to-date, always refresh the connection to your bank and credit card accounts.

Error 350 occurs when the connection to your bank and credit card account expires or gets updated by your bank. Some banks require you to reconnect every 90 days, while others only need updates every 18 months.

Reconnect your bank or credit card account

  1. Go to Transactions, then select Bank transactions (Take me there).
  2. Select the bank or credit card account you want to reconnect.
  3. Select Edit ✎, then select Edit sign in info.
  4. Make sure of  the user ID and password you use to sign in to your bank's website. Re-enter your bank info if needed.
  5. Select Save and connect.
    Note: You’ll see a Connection Complete and transactions updated! prompt if you reconnect successfully.
  6. Select Close X.

If the issue persists, sign in to QuickBooks using an incognito or private browser, or try other browser troubleshooting options.

  1. Sign in to your QuickBooks Online account.
  2. Go to Transactions.
  3. Select the Link account ▼ dropdown, then select  Manage connections.
  4. For the bank account you want to reconnect, select the three-dot menu ፧ icon, then choose Edit sign-in info.
  5. Make sure of the user ID and password you use to sign in to your bank's website. Re-enter your bank info if needed.
  6. Select Save and connect.
    Note: You’ll see a Connection Complete and transactions updated! prompt after you reconnect successfully.
  7. Select Close X.

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