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Onboard a client and create a close in Intuit Accountant Suite

by Intuit • Image Alt Text 6 •
Image Alt Text Updated 8/5/2026 11:33

In this video, we'll review Books close settings and walk through how to onboard a client and create additional closes.

Video transcript

[0:00] This is Katheryn from the QuickBooks team. Books Close is a feature in Intuit Accountant Suite that helps firms manage their monthly close process in one place. In this video, we'll review Books close settings and walk through how to onboard a client and create additional closes. Before onboarding a client, complete your firm setup in Books Close settings.

[0:26] This includes creating or updating your close template and confirming your assignee roles. By default, admin users have access to Books Close settings. Admins can grant this access to additional firm roles as needed.. In the Templates tab, create or edit the template that defines your close workflow. In the Preferences tab, confirm your close assignee roles.

[0:51] These roles will be assigned to team members during client onboarding. When your setup is complete, return to the Books Close overview page. When you're ready, select Onboard close client. By default, Admin users have access to onboard clients, and admins can grant this access to additional firm roles.

[1:12] In the Onboard close client window, select the Client dropdown and choose the client you want to onboard. Next, select the Close template you want to apply. The template's tasks are copied into this client's close. Select the Period dropdown and choose the closing period. Assign a team member to each assignee role. Each role allows only one user.

[1:38] Select Save and start close to begin working on that close immediately. Or, select Save to complete onboarding and return to the overview page. You'll see a new row for that client showing the period and assigned roles. To create another close for the same client, select Create close on the overview page. In the create close drawer, confirm the client and select the new period.

[2:05] Select Save to create the close. You can also select Create close from the action dropdown for that client. You'll now see an additional row for the same client with the new period. Now you know how to onboard a client and create additional closes in Books Close.

Overview

Use Books Close in Intuit Accountant Suite to manage your clients' month-end closing procedures in one place. Assigning a client to a close template keeps your process consistent and helps your team track progress from onboarding through close.

Before you start

Onboard a client and create a close

In Intuit Accountant Suite:

  1. Go to All Apps A bunch of numbers and letters on a tile wall., then Books Close, then Overview (Take me there).

  2. Select Work, then Books Close.

  3. Select Onboard close client.

  4. In the Onboard close client window, select the Client dropdown and choose the client you want to onboard.

    • The close period is automatically populated with the last full month but you can select a different close period.

  5. Select the Close template dropdown and choose the template you want to assign to this client. To build a new template, select + Create new template from the dropdown. If you set a custom template as your firm default, it’s selected for you automatically.

  6. Select the team member(s) who will be assigned to work this client's close. The selected team members are filled in automatically for the tasks assigned to that role.

  7. Select the Period dropdown and choose the closing period you want to set up.

  8. Select Save to finish onboarding and return to the close overview, or select Save and start close to open the close workflow for the selected client and period right away.

Note:
• When you apply a template, we copy all of its customizations to the client. After you apply it, you can edit tasks in the close workflow for this client. Changes you make to the template later won’t flow through to this client’s close workflow.
• If your firm doesn’t need multiple roles, you can disable the extra roles in Books Close settings.

The client is now assigned to the selected Books Close template for the period you chose, and assigned team members can begin the closing tasks. If you don’t see the new close on the overview page, select the refresh button. Select Open on the client’s row to open the close workflow (file review) for that client and period.

Create additional closes

After you’ve onboarded a client, you can create additional closes for other periods from the Books Close overview page.

  1. Select Create close.

  2. In the Create close panel, select the Client (only clients already onboarded to Books Close appear here) and the Period.

  3. Select Save to finish creating the close, or select Save and start close to begin the closing process for the selected period right away.

Note: You can create closes up to the current calendar month and going back 24 months.

Next steps

Track the progress of the client's close on the Books Close dashboard.

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