Fix company file and network issues with QuickBooks File Doctor
by Intuit•667• Updated 1 month ago
Learn how to use File Doctor to fix company file issues in QuickBooks Desktop.
If you can't open your company file, QuickBooks File Doctor can help. Use it when you see:
- Error -6150, -6000 -82, -6000 -305, -6000 -301, -6147, or -6130.
- Missing or blank customer, vendor, or employee lists.
Step 1: Download and install QuickBooks Tool Hub
Step 2: Run Quick Fix my File
- From the tool hub, select Company File Issues.
- Select Quick Fix my File.
- Select OK when it completes and launch your QuickBooks.
Step 3: Run QuickBooks File Doctor
- From the tool hub, select Company File Issues.
- Select Run QuickBooks File Doctor. It can take up to one minute for the file doctor to open.
Note: If the QuickBooks File Doctor doesn't open, search for QuickBooks Desktop File Doc and open it manually. - In QuickBooks File Doctor, select your company file from the dropdown menu. If you don’t see your file, select Browse and search to find your file.
- Select Check your file (middle option only) and then Continue.
- Enter your QuickBooks admin password and then select Next.
The scan time depends on your file size and can take up to 10–15 minutes. The scan may say it was unsuccessful even if it fixes your issue. Once the scan finishes, open QuickBooks, and your company file.
If the QuickBooks File Doctor doesn’t fix your issue, you’ll need to Fix data damage on your QuickBooks Desktop company file.
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