Authorize Intuit as your Hawaii unemployment Third Party Agent

Learn how to authorize Intuit to act as your payroll agent in Hawaii (HI).

When you set up your new payroll service, or when you add a new employee in HI, you need to authorize us as your payroll agent with the state.

The Hawaii Unemployment Insurance division requires you to do this through their website. Once you do, we'll be able to send electronic payments and forms on your behalf through any of our payroll products. This takes just a few minutes to complete.

1. Create a Hawaii Unemployment Insurance online account.
2. Complete your payroll setup in QuickBooks. We'll send the Hawaii unemployment division a request to access your account. Once Hawaii receives our request, they’ll email you about our request.
3. After you get the email, log back into your Hawaii Unemployment Insurance online account
4. Select the Service Company Request Access alert. If you don’t see the alert, select User Management.
5. Under User Management, enter the following information:
   • Last name: Sampson
   • First name: Micah
   • Title/position: Tax Manager
   • Phone number: 888-927-7478
   • Email address: tax_eservice@intuit.com
6. Accept them as your service provider AND assign them Rights for them to act on your behalf. Assign the following Rights:
   • Account Inquiry
   • Enter Quarterly Wage Data 
   • Submit Quarterly Wage Data
   • Payment 
   • Request Credit Refunds
   • Notifications
7. Once complete, Intuit will receive a confirmation email from Hawaii and activate your E-File & Pay service.