
Understand automatic late fees in QuickBooks Online
by Intuit•12• Updated 1 week ago
Understand how QuickBooks Online applies automatic late fees to overdue invoices.
Apply automatic late fees to overdue invoices to encourage your customers to pay on time. You set the fee amount and when to apply it to the invoices. Then, let QuickBooks calculate the late fees and automatically apply them to overdue invoices as a line item.
QuickBooks only calculates and applies late fees to overdue invoices the day after you turn on the late fee setting. To apply late fees on older invoices, add them as a line item.
Important: There may be limits on the amount and type of fees you may charge your customers. Double-check the requirements in your jurisdiction and how they relate to you.
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Late fees and accounting
After you add late fees, QuickBooks automatically creates an “Other Income” account named “Late fee income” to track them.
- Late fees are only applied if you were subscribed to QuickBooks Online when the invoice became past-due. If you weren’t subscribed then, but then you renew the subscription, a missed late fee won’t be applied again after.
- Late fees apply only to transactions that become overdue after being created.
- Make sure that late fees are turned on not only for your account but for the specific customer or customers that are late.
- If you change the automatic late fee settings later, all new late fees added to invoices use the new settings. However, fees applied to older overdue invoices remain the same.
Questions about automatic late fees
QuickBooks automatically adds late fees to overdue invoices for up to six months.
We recommend that you follow up with a new invoice in the new period for the late fee amount.
No, QuickBooks won’t automatically email an invoice to customers on your behalf. However, you can send customers invoice reminders by email within QuickBooks Online.
QuickBooks starts to calculate the late fees at 12 AM PT and should finish applying them sometime before 7 AM PT.
QuickBooks uses the invoice’s due amount that’s inclusive of sales tax, shipping costs, and discounts.
There are several reasons why you may not see a late fee applied to an invoice automatically:
- The invoice was already overdue before turning on the default late fee settings.
- QuickBooks Online only applies late fees to invoices up to six months overdue.
- Your Invoice is still unpaid but in a closed period.
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