Connect a sales channel with Commerce in QuickBooks Online

Learn how to add your sales channels to QuickBooks Online and automatically bring in your orders and payouts.

Connect with Amazon, eBay, and Shopify accounts. If you use QuickBooks Simple Start, you can connect one sales channel. If you use QuickBooks Online Essentials, you can connect with up to three channels. If you use Plus or Advanced, you can connect as many sales channels as you need.

For a better experience, open this article in QuickBooks Online. Launch side-by-side view

Step 1: Connect your sales channels

1. Sign into QuickBooks Online as the company admin.
2. Select Commerce, then select Connect sales channel.
3. Select the channel you want to connect with.
4. Select Next.
5. Choose the date you want to bring in your sales data from, then select Next.
   Note: You can sync Shopify data up to 24 months, and Amazon or eBay data up to 90 days. You also can’t sync data past your books closed date.  
6. Select Continue.
7. Read through the consent to connect information and select Agree. 
8. Enter the info for your sales channel, then sign into your account.

Step 2: Select your bank accounts

After you connect your sales channel, you’ll need to choose the accounts to use to get deposits and pay fees. 

1. Select the account where funds are deposited.
2. Select the account you use to pay fees.
3. Select Next.

New accounts will be added to your books to track your sales channel transactions. If you’ve already created accounts for your sales channel, don’t worry. You can map them later.

Note: The first time we bring in your data can take from a few minutes to a few hours to finish. Once the download finishes, you'll see your data on the Overview page.

Step 3: Complete any final set up tasks 

Once your data is synced with QuickBooks, you can complete your setup tasks. That way, you can keep your records up-to-date and your books accurate. 

If you sell on more than one sales channel, you can connect another sales channel using the same steps.

Now that you’re connected to your sales channel, you can manage your sales orders and track your payouts.