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Payment links for QuickBooks Desktop

SOLVEDby QuickBooks4Updated 1 year ago

Learn how to create custom Payment links for your customers. 

Payment links is a QuickBooks Desktop payment tool that you use to collect payments. Share a link with your customer as a way to get paid quickly. And if you need advanced payments before you begin work, or even before you invoice, payment links make it extremely convenient. 

You need a QuickBooks Payments account to process customer payments. If you don’t already have a payments account, you can apply for one. You can also use payment links in QuickBooks Online.

  1. To create a link for payment, go to Customers, then select Payment links.
    You can also use the Payment links icon on the home screen.
  2. Enter the following:
    • Amount
    • Description 
    • Select a customer or add a new customer
    • Customer email
    • Select the payment method, such as credit card or ACH
  3. When you're ready, select Send Payment link.

QuickBooks sends an email containing the requested payment details and a pay button to your customer.


You’ll receive a confirmation email along with the copy of the Payment link to your email.

Note: you can also copy the auto-generated link and share it with your customer.  Share it via text message or whatever messaging channel you prefer. 

When your customer selects the link, they enter their payment details as if they were paying an invoice.

Keep in mind

  • Your customers can't change the amount or pay partially. After they submit payment, a receipt automatically generates.
  • Payment links are only for a single use with a single customer. Create a new Payment link per customer payment.
  • Payment links can't follow-up on a payment for an invoice previously sent.
  • Payments made through Payment links show as customer credits. Nothing changes in your books until you apply the credit to the invoice.

How to view the Payment links dashboard

You can view all the Payment links, details, status, and even send reminders from a single dashboard.

  1. Select the Customer menu.
  2. Then select the Payment links menu.
    You can also select the Payment links icon on the Home screen to view the dashboard.

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