Fix alert Some QuickBooks Payments deposits weren’t automatically recorded

Learn how to fix the alert, Some QuickBooks Payments deposits weren't automatically recorded, in QuickBooks Online.

QuickBooks automatically adds the deposit if a sales receipt or an invoice payment matches. Otherwise, you'll receive an alert.

Match and record your deposits to make sure financial statements are right.

Note: If you process payments through the Merchant Service Center, your deposits won't import into QuickBooks Online. You can either add your deposits manually or process payments in QuickBooks Online.

Step 1: Check which payments are in the deposit

Check your latest bank deposits and payments to find out which one isn't recorded.

1. Go to Settings ⚙, then select Account and Settings.
2. Select Payments.
3. Select Manage Account.
4. Select Activity & Reports ▼, then select Deposits.
5. Select the latest deposit to see the individual payments.

Step 2: Record the deposit in QuickBooks Online

Record all your missing transactions online so you can match your deposits.

You can record and make bank deposits using QuickBooks Online in just a few steps.

Note: If the total amount you're depositing is different from the customer's payments, you can add more money in the Add funds to the deposit section.

Make sure your deposits go to the correct accounts to prevent any mismatch.