QuickBooks HelpQuickBooksHelpIntuit

Get help if you’re over a direct deposit limit in QuickBooks Payroll

by Intuit Updated 2 weeks ago

Learn what you can do if you get an error message about direct deposit limits when you process payroll in QuickBooks Online and Desktop Payroll.

For your security, we set limits on how much money you can send via direct deposit. When your direct deposit amount is higher than usual, you may get a message: "Your payment amounts are much larger than usual. If you still want to make these payments by direct deposit, request a direct deposit limit increase."

Here's what to do so you can make sure your team gets paid by direct deposit.

Note: Not sure which payroll service you have? Here's how to find your payroll service.

Step 1: Understand direct deposit limits

Direct deposit limits are set per payroll.

For a better experience, open this article in QuickBooks Online. Launch side-by-side view Open this link in a new window

  • Per payroll means the total amount of direct deposits for all your employees or contractors paid in a 6-day period (including weekends) from the date of payroll submission.
  • Per payroll means the total amount of direct deposits for all your employees or contractors paid in a 6-day period (including weekends) from the date of payroll submission.
  • Per person means the direct deposit amount for one employee or contractor paid in a 14-day period (including weekends) from the date of payroll submission.

Step 2: Find out what your direct deposit limits are

For QuickBooks Online Payroll products, you can find your direct deposit limit amounts in your Payroll settings.

  1. Select Settings ⚙️, then Payroll settings.
  2. Scroll to the Direct deposit section. You'll see your limits per payroll.

If you use QuickBooks Desktop Payroll Basic, Standard, Enhanced, or Assisted contact us for your direct deposit limit amounts.

Step 3: Request a direct deposit limit increase

  1. Go to Settings ⚙, then Payroll settings.
  2. From Direct deposit, select Edit ✎.
  3. Select Request limit increase.
  4. Enter the amount you need and the type of increase.
  5. Select Done.
  6. Select Save, then Done.

Submit an online request to increase your direct deposit security limit. Additional documentation such as bank statements may be required. You can upload these documents to the request form.

Typically, requests are reviewed within 2 business days. We'll email you the results. You may be asked to provide additional info like bank statements.

Note: If you're asked to send us bank statements, we need to know your average historical balance to make sure your account is sufficiently funded for the amounts you're requesting.

To upload these documents, go to Settings ⚙, then Resolution center and select Payroll.

If you need to pay employees today

Pay some or all of your workers with a paper check.

Note: If you’re going to give paper checks to your employees and contractors, make sure you turn off the direct deposit option when running a payroll. Follow the steps below to turn off direct deposit:

QuickBooks Online Payroll CoreQuickBooks Online Payroll EliteQuickBooks Online Payroll PremiumQuickBooks Payroll AssistedQuickBooks Payroll BasicQuickBooks Payroll EnhancedQuickBooks Payroll Standard

Sign in now for personalized help

See articles customized for your product and join our large community of QuickBooks users.

More like this