Users encounter Error TT=##; PayStat=0 when trying to log in

QuickBooks Desktop returns the following error when you are trying to log in:

Error TT=##; PayStat=0

Cause of error

This error occurs when the payroll tax table is not installed correctly.

There are 3 solutions for this problem. The first solution may solve your problem, or you may need to try all 3 to resolve the issue. For best results, perform the solutions in the order shown, checking after each one to see if the problem is resolved.

Solution 1: Reset updates

1. In the menu bar, select Help, then select Update QuickBooks Desktop.
2. Select the Update Now tab.
3. Select the box next to Reset Updates.
4. Select Get Updates.

Solution 2: Manually download the payroll update

Click here to learn how to download the latest update manually.

Solution 3: Clean install QuickBooks for Desktop

Click here to learn how to do a clean install of QuickBooks for Desktop.