Understand QuickBooks Workforce GPS

GPS location points are captured and securely attached to the employee’s timesheet when they’re on the clock, allowing admins or managers to verify. If needed, troubleshoot GPS.

GPS overview

• GPS points are places where you are when you work. You can get them when you clock in or out, open the app, change jobs, and sometimes while you are working.
• GPS points are NOT stored when on a break, clocked out, or signed out of the app.
  • Your employer will only have access to your location while you are on the clock.
  • If your company uses geofencing, GPS data is required in order to detect if you arrived at your work location. But it doesn't record your location information until you clock in.
• When location services are required by your employer, set location tracking on your device to Always.
  • Note: This way, QuickBooks Time can access your location for geofencing purposes when the app isn’t open. You will also get reminders to clock in when you arrive at the work location’s geofence.
• When you're clocked in, QuickBooks Workforce uses your location “in the background” to help ensure accurate clock-in and clock-out times. If your company uses geofencing, this feature can recommend clocking in at nearby job sites.
• Remote clock-ins: If a manager clocks you in remotely, your location information won't be shared until you confirm the shift. You’ll be notified in your Workforce app and can Confirm or Reject the shift there.
  • If you Confirm the shift, your location data for the amount of time you’re clocked in will be shared.
  • If you Reject the shift, the app deletes the timesheet and any associated locations.
  • If you don't see the notification until you’re clocked out by the manager, the timesheet will remain but no locations are saved or shared.

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Where to find and how to read GPS data

From mobile:

1. Select Track Time, then Timesheets, and select a timesheet to view.
2. Under Location, view the map.

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Related Links

• Use geofencing in QuickBooks Time