Learn how to find and restore a backup (.dmg) file in QuickBooks for Mac.
Lost your data? Don't worry. You can restore your company file in a few and easy steps using the .dmg file. We'll show you how.
Locate the .dmg file
QuickBooks for Mac creates a .dmg file when you create a backup. Here’s how you can search for it:
- From the QuickBooks menu, select Preferences.
- Select Backup.
Using Spotlight search
If the backup is not on a specified folder, use the spotlight search:
- Select the Magnifying glass \uD83D\uDD0D icon.
- In the search field, enter .dmg, then select Show all in Finder.Tip: You can sort the list by date to see the most recent backup.
Restore a .dmg file
A .dmg file contains your company file and attached documents. To restore, follow these steps:
- Double-click the .dmg file. A new window opens with your company file and available attachments.
- Drag the company file and the Attached Documents Library folder (if there is) to the folder where you’ll store the company file.Note: a company file has a .qbXXXX extension
- Go to File, then select Open Company to restore the file.
Restore Attached Documents
- From the QuickBooks menu, select Preferences, then Attachments.
- From the Attached Documents Library▼ drop-down menu, select Select Existing.
- Select the Attached Documents Library folder that you copied from the .dmg file, then Open.
- Close the Preferences window.
Restore a mac.qbb file
A mac.qbb file is a copy of a QuickBooks Desktop company file that you can restore in QuickBooks for Mac. Here’s how:
- Close QuickBooks.
- Copy the backup to the Mac Desktop.
- Double-click the backup. A prompt to restore QuickBooks file shows up.