Learn how to update billing info for your payroll subscription.
With payroll, you can change your credit card information, such as your address or expiration date.
Note: Are you looking to change to Electronic Funds Transfer (EFT) or vice versa? Contact us to make the switch.
Update your credit card info with:
QuickBooks Online Payroll
I subscribed through QuickBooks.com.
If you subscribed to QuickBooks Online through QuickBooks.com, follow these steps to update your payment info:
- Sign in as the primary admin or company admin. For your security, only these users can update billing info.
- Go to Settings ⚙, then select Account and Settings.
- From the left menu, select Billing Subscription.
- Select Edit ✎ beside your payment method.
- Update your credit card info.
- Make sure the address in QuickBooks is the same as the one on your credit card statement.
- Once everything’s good, select Confirm card or Save.
Note: If you want to change your payroll subscription, contact us.
I subscribed through an app store.
If you subscribed to QuickBooks Online through Google Play (Android) or App Store (iPhone or iPad), you'll need to update your billing at the place you made the subscription.
Follow these steps to update your payment info:
Google Play (Android)
- Open the Google Play Store.
- Tap the Menu ≡ to open the side menu.
- Tap Payments Methods.
- Tap More payment settings ⚙ to open the mobile web browser.
- Here you can change your payment info.
App Store (iPhone or iPad)
- Tap the Settings app.
- Tap your name.
- Select Payment & Shipping.
- Enter your Apple ID password.
- Edit the card on-file or Add Payment Method for a new card.