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Intuit
8 helpful votes

QuickBooks Online products purchased through retail stores and indirect channels

Currently, we do not have a way to extend an existing QuickBooks Online subscription using a QuickBooks Online version purchased through retail stores, e-tailers, or third party vendors.

Retail licenses are meant for new subscriptions only. Activating a retail version of QuickBooks Online while you have an existing QuickBooks Online subscription will create a new account without your existing QuickBooks Online data.

If you have not opened the item, you may return it to the retailer. The store’s return policy applies. If it was opened and purchased within 60 days, see Refunds for QuickBooks purchased at a Retail or Online Store for our return policy.

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