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Use Online Bill Pay in QuickBooks Desktop
Learn how to pay bills using QuickBooks Desktop.
With Online Bill Pay, you can directly pay your vendor bills in QuickBooks. It also records your payment automatically in QuickBooks so your records are accurate. Here’s how to set it up.
Note: QuickBooks Desktop Bill Pay provided by Fiserv was retired on December 2, 2019.
Here’s what to do if you were using Bill Pay from Fiserv
| IMPORTANT NOTICE
QuickBooks Desktop Bill Pay provided by Fiserv was retired on December 2, 2019. You'll need to find an alternative solution to process online bill payments through QuickBooks Desktop. We encourage you to consult your bank or financial institution for other options. Access was removed on 12/2 and no new payments can be scheduled, nor can any existing payments can be altered. Fiserv will however continue to deliver payments with due dates up to and including the 6th of December after access has been removed. Payments dated beyond December 6 will be canceled. Fiserv will continue to provide customer support for payment status inquiries ONLY at 800-462-6765 until December 31, 2019. This service discontinuation will not affect your ability to use banks feeds from standard banks and financial institutions, only QuickBooks Bill Pay. The last billing fee from Fiserv will be on November 1, 2019 for services rendered from November 1 - December 2, 2019. What you need to do:
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Set up direct connect in QuickBooks Desktop
To set up an account, you need to apply for online payment services through your bank. Once you’re approved, you can connect your bank account to QuickBooks. Then, you can pay your vendor bills directly in QuickBooks.
Pay your vendors using the Pay Bills window
Important: The bank controls online bill pay, which means that each bank determines their own buffer. If you get an alert about “Invalid Send On Date”, try forwarding the delivery date.
The payment appears in the Items to Send list of the Bank Feeds. The payments aren't sent until you go online and select Send Items.
Pay your vendors using the Write Checks window
FAQs
How do I inquire about an online payment to a vendor?
If you pay vendors online, you can inquire about the status of a payment you have sent to your Financial Institution (FI) by following these steps:
The inquiry appears in the Items to Send list of the Bank Feeds. When you go online, it's sent to the FI.
What information can be sent with online vendor payment?
This depends on the processing service your FI uses. Your FI may permit transmittal of the following items with your online vendor payment:
Contact your FI to find out your options.
How do I cancel an online payment after sending it?
When you create an online payment, you include a delivery date. Because your FI doesn't process the payment until that delivery date, there may be a short period of time when you can cancel a payment instruction even after it has been sent to the FI.
Note that canceling a payment instruction means that your FI won't issue an electronic payment or a check to the payee. It doesn't stop payment when the payment has already been processed or on a check that has already been sent to the payee. In these cases, contact your FI.
To cancel an online payment after sending it:
The cancelation appears in the Items to Send list of the Bank Feeds. When you send and receive transactions, it's sent to the FI.
Who do I contact for support?
If you have any questions about using Online Bill Pay, contact your FI for help.
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