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Add QuickBooks Bill Pay to your clients QuickBooks Online Accountant subscription

by Intuit65 Updated 3 weeks ago

Learn how to add QuickBooks Bill Pay subscription to your client’s QuickBooks Online Accountant subscription.

Find out how to add QuickBooks Bill Pay to your existing client’s subscription and what discounts you can offer as an accountant.

When you add QuickBooks Bill Pay subscription to a client’s accountant-billed subscription (you pay for your client’s QuickBooks Online subscription), you’ll get ProAdvisor Preferred Pricing:

  • 30% discount off the monthly subscription fee.
  • 15% off transaction fees for additional ACH over the monthly allotment, checks or Faster ACH

Note: If you have a client that’s attached to you but is client-billed or direct-billed (i.e. we bill your client) for QuickBooks Online, your client is not eligible for ProAdvisor Preferred Pricing. You can recommend any available Bill Pay plan in QuickBooks Online Accountant to your client. Your client will need to sign up themselves in QuickBooks Online.

ProAdvisor Preferred Pricing for Accountant-Billed accounts 

ProAdvisor Preferred Pricing for Bill Pay includes 30% off subscription and 15% off transaction fees. If your clients are directly billed (client-billed), they won’t get preferred pricing. For more info, check out BIll Pay consumer pricing details.

Pricing FeaturesQuickBooks Bill Pay BasicQuickBooks Bill Pay PremiumQuickBooks Bill Pay Elite
Subscription pricing
includes all users in QBO plan
$0/month, 15% off transaction fees - ongoing*$15$10.50/month, 30% off subscription, and 15% off transaction fees - ongoing*$90 $63/month, 30% off subscription, and 15% off transaction fees - ongoing*
ACH payments**

5 free ACH a month
$0.50 $0.42 each ACH after 
40 free ACH a month
$0.50 $0.42 each ACH after
No fee ACH payments
Faster ACH**
$10 $8.50
$10 $8.50
$10 $8.50
Check transaction fee$1.50 $1.27/transaction$1.50 $1.27/transaction$1.50 $1.27/transaction
Automated bill creationIncludedIncludedIncluded
Auto-match transactions**IncludedIncludedIncluded
Unlimited 1099 e-filing** Pay per filingIncludedIncluded
Roles and permissions**Not applicableNot applicableIncluded
3 defined user roles
Bill approval workflows**Not applicableNot applicableIncluded

*Offer Terms

ProAdvisor Preferred Pricing - ProAdvisor Discount

For Quickbooks Online Accountant customers who take advantage of the 30% off QuickBooks Bill Pay subscription with ProAdvisor Preferred Pricing - 

ProAdvisor discount offer

Eligibility: This offer is eligible to accounting firms who register or have registered for QuickBooks Online Accountant (“QBOA”) and use the ProAdvisor Discount option (“QBOA Customer”) for QuickBooks Bill Pay (“Bill Pay”) subscription fees. The ProAdvisor Discount invoicing option means that the QBOA user agrees to pay for Bill Pay subscription fees. 

Pricing: Eligible QBOA Customers will be entitled to the following discounts:

  • 30% off the then-current monthly subscription price of QuickBooks Bill Pay
  • 15% off the then-current per transaction fee for: (i) Standard ACH payments over monthly allotments (allotments may vary); (ii) Payments by check; and (iii) Faster ACH payments

Discount and list price subject to change at any time at Intuit’s sole discretion. All prices are quoted without sales tax. 

Offer Terms: To be eligible, Bill Pay subscriptions must be entered through the ProAdvisor Discount. The discount is valid only for the named individual or company that registered for the Bill Pay subscription and cannot be transferred to another client, individual, or company. Cannot be combined with any other Intuit offer. Offer valid for a limited time only, only in the U.S., and is non-transferable. Terms, conditions, pricing, special features, and service and support options subject to change without notice.

Billing: The QBOA Customer's account will automatically be charged on a monthly basis until the Bill Pay subscription is transferred or canceled. The first billing date will be prorated and deferred to the next existing QBOA billing date (“Existing Billing Date”), unless Bill Pay enrollment is on the same date as the Existing Billing Date, in which case the full monthly cost will be charged upon enrollment. To remove a Bill Pay subscription from the ProAdvisor Discount and transfer billing to a client, go to Account & Settings > Billing & Subscription in QBOA, select the client, and select “Transfer billing to client” for QuickBooks Bill Pay. Transfer of the billing for the subscription will become effective at the end of the monthly billing period and then the client will be responsible for the then-current list price of all future monthly subscription fees. You will not receive a pro-rated refund. Transfer of the billing for the subscription will not terminate the QBOA Customer’s user rights. For more information on managing user rights or deleting clients, please see here.

**Product Information

QuickBooks Bill Pay account subject to eligibility criteria, credit, and application approval. Subscription to QuickBooks Online required. Money movement services are provided by Intuit Payments Inc., licensed as a Money Transmitter by the New York State Department of Financial Services.  For more information about Intuit Payments' money transmission licenses, please visit https://www.intuit.com/legal/licenses/payment-licenses/.

**Features

Standard ACH:  Transaction fees apply for ACH payments over the monthly allotted amount included in QuickBooks Bill Pay Basic and Premium plans.  Limits may apply on total number and amount of payments. 

Faster ACH: Faster payments are subject to eligibility criteria. Additional processing fee applies. Does not count toward monthly allotted ACH payments. Payments can only be scheduled as early as next business day (excluding weekends and federal holidays). Delivery times may vary due to third party delays or risk reviews.

Automatic Matching: QuickBooks Online will only match bank withdrawals with transactions processed through QuickBooks Bill Pay. Not all transactions are eligible and accuracy of matches is not guaranteed

Unlimited 1099 e-file: Create and e-file unlimited 1099-MISC and 1099-NEC forms in QuickBooks. 1099 forms are e-filed only for the current filing year and for payments recorded in QuickBooks to your vendors or contractors. Excludes state filings, please check with your state agency on any state filing requirements. If you have the Bill Pay Basic plan, 1099 e-filing services will be charged at the standard 1099 E-file Service pricing. 
User Roles: Not available for QuickBooks Online Simple Start customers.

You can add QuickBooks Bill Pay to an existing QuickBooks Online Accountant subscription from the Subscriptions and billing page.

  1. Go to Settings Settings gear icon..
  2. Select Subscriptions and Billing and then Accountant-Billed Subscriptions.
  3. For your client, select the Client Actions drop down menu and then Add Bill Pay.
  4. Send an email to your client so they can enter their business info in their QuickBooks Online account to apply for Bill Pay. We’ll send it to the email address on file for the Primary Admin user. Check  which email address we sent the email to in the manage users page of the client’s company. 
    Note: This sends an email to fill out a form with their business info.
image

We'll ask your client to give us some info about their business to continue the application process. This includes business name, business type, EIN, owner's personal info, and a bank account (where to pull funds from to pay bills).

Bill Pay application is approved:

As the accountant, you’ll get an email to select a plan for your client.  Just go to select a plan from the email. You can also do the following:

  1. Sign into QuickBooks Online Accountant.
  2. Go to Subscriptions and Billing and then select Client-Billed Subscriptions.
  3. Select  your client, and go to the Client Actions drop down menu and then Add Bill Pay
  4. Select a plan, confirm it, and review your billing info. Then select Subscribe to complete the subscription.

Bill Pay application is denied:

Your client will know if the application is denied immediately after they enter their business info. You'll both get an email telling you QuickBooks Bill pay isn’t available for their business. 

Note: We run multiple verifications to determine eligibility. This decision is final. There isn’t any way to appeal it.

Bill Pay application is pending:

In some cases, you’ll both get an email telling you your client is in pending status. In 3-5 days, you’ll both get an email with the account decision. If your client is approved, continue with the setup process in QuickBooks Online Accountant.

If your client can’t find the email we sent to complete the application:

  1. Have them check their spam or junk folders in their email.
  2. Have them search their email for the subject, Help your accountant set up QuickBooks Bill Pay.
  3. Have them search their email for the following email addresses from:

If they still can’t find an email from us, have them add the email addresses as a trusted sender. Once that’s done, you can resend the business info request email by going through the add bill pay flow again.  You can only resend the email once per day. 

  1. Go to Settings Settings gear icon..
  2. Select Subscriptions and Billing and then Accountant-Billed Subscriptions.
  3. Select the Client Actions drop down menu and then Add Bill Pay.
  4. Send an email to your client so they can enter their business info in their QuickBooks Online account to apply for Bill Pay. We’ll send it to the email address on file for the Primary Admin user. Check  which email address we sent the email to in the manage users page of the client’s company. 
    Note: This sends an email to fill out a form with their business info.

If they still can’t find the email, they can sign into their QuickBooks Online company and schedule a bill payment. They can create a new bill or select an existing bill. Once they create the bill they can select Save and schedule payment. This takes them to the business info request page.

Your client can also go to: https://app.qbo.intuit.com/app/billpay-onboarding

You can’t add a client-billed customer into a ProAdvisor Preferred Pricing option. You can recommend any available Bill Pay plan to your client to get them started:

  1. Go to Settings Settings gear icon..
  2. Select  Subscriptions and Billing and select Client-Billed Subscriptions.
  3. For your client, select Client Actions and then Add Bill Pay.
  4. You’ll see Bill Pay plans and any promos available to your client. Select a plan to recommend to your client. This plan won’t have the ProAdvisor Preferred Pricing. 
  5. We’ll send an email to your client with the plan you recommend and a link to subscribe in QuickBooks Online. 
    Note: We’ll send it to the email address on file for the Primary Admin user. Check  which email address we sent the email to in the manage users page of the client’s company. 
  6. When your client selects Get Bill Pay, they can select a plan and start the application process. Once they’ve been approved, you’ll get an email telling you they have access to QuickBooks Bill Pay.

Clients will only get ProAdvisor Preferred Pricing for their subscription if you add Bill Pay in QuickBooks Online Accountant and they're accountant-billed.

If your client is going from direct client-billed to accountant-billed, they qualify for the Bill Pay ProAdvisor Preferred Pricing. Clients who move from accountant-billed to client-billed, won’t qualify for any discounts. 

For Client-Billed accounts, discounts are only available when you add a new QuickBooks Bill Pay subscription to a client’s subscription or if they upgrade to Bill Pay Elite.

We currently don’t offer any permission controls.

QuickBooks Bill Pay BasicQuickBooks Bill Pay EliteQuickBooks Bill Pay PremiumQuickBooks Online AccountantQuickBooks Online AdvancedQuickBooks Online EssentialsQuickBooks Online LedgerQuickBooks Online Plus

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