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Troubleshoot Issues with Printing and .PDF Files

When you try to create, print or email a pay stub and/or payroll reports either you get an error, nothing happens, or QuickBooks Desktop closes.

Why this is happening

  • There is a problem connecting to your currently selected printer, Microsoft XPS Document writer on XPS port.
  • Could not print to printer
  • Error: QuickBooks can't complete the current action due to a missing component:  Missing pdf file component
  • QuickBooks Desktop is not responding
  • PDF Converter shows offline
  • You cannot print directly to the QuickBooks PDF Converter
  • The device is not ready
  • Unable to save as .pdf file
  • Quickbooks Desktop could not save your form or reports as a .pdf
  • QuickBooks Desktop freezes when you try to reconcile accounts
  • Print Driver Host for 32-bit Applications has Stopped Working
  • Unrecoverable error
    • 15064 06798
    • 14982 50172
    • 14983 96787
  • QuickBooks PDF Converter Activation Error -20, -30, or -41
  • Error 1722 or 1801 when installing PDF Converter


Check out this article on our QuickBooks Desktop community site: Unable to reconcile accounts or to create, print, or email .pdf files and Troubleshoot common printer problems for detailed steps about how to resolve these printing issues.

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