How and when can I contact QuickBooks Online Accountant support?

Do you need help with your QuickBooks Online Accountant product? Want to learn more or chat with support? We're here for you!

Contact support in product

If you are signed in to your QuickBooks Online account:

1. In your QuickBooks Online company, select (?) Help.
2. In the search bar: Type a question, keyword or topic for QuickBooks Online Accountant self-help content or select Contact Us, type a question and Continue. Choose a way to connect with us:
   
   • Start a chat with a QuickBooks support expert online.
   • Ask the community to get help from businesses like yours.

Support hours

For QuickBooks Online Accountant users:
Live chat is available 8AM - 6PM SAST Monday - Friday

Can’t get Signed in?

If you're experiencing trouble signing into your QuickBooks account, learn more about how to recover your QuickBooks Online account.

If you no longer have access to your account, start a live chat with our customer support team or post a question in our QuickBooks Online Community.