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Contact support in product
If you are signed in to your QuickBooks Online account:
- In your QuickBooks Online company, select (?) Help.
- Select either tab to get started:
- Assistant: Get quick, personalised answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still chat to a human.
- Search: Type a question, keyword or topic for QuickBooks Online self-help content or select Contact Us, type a question and Continue. Choose a way to connect with us:
- Start a chat with a QuickBooks support expert online.
- Ask the community to get help from businesses like yours.
For QuickBooks Online Simple Start, Essentials, and Plus users
Live chat is available 8AM - 6PM SAST Monday - Friday
Can’t get Signed in?
If you're experiencing trouble signing into your QuickBooks Online account, learn more about how to recover your QuickBooks Online account.
If you no longer have access to your account, start a live chat with our customer support team or post a question in our QuickBooks Online Community.