Hello there, Frost4265.
It is possible that the access of your employee is removed from your manage user. Let's verify if this employee has the same access as before.
Here are the steps:
- Go to the Gear icon.
- Click Manage Users.
- Verify your employee's access.
If it's not changed, please advise your employee to use the web browser in using the time tracking access.
Let me know how it goes by leaving a comment below.
