Hello MGD Electric,
Thanks for joining in on this thread to share how the timeout feature and needing to manually save impact the workflow for you and your team in QuickBooks Online. I know that lost work means needing to put in more time to redo it, and I have a few suggestions for how to prevent that from happening.
You're right, even if you're actively working on entering a transaction with many lines, QuickBooks Online doesn't always catch that activity. Typically, this happens for users that tab through the fields instead of clicking. My biggest recommendation when working on transactions is to save as you go when possible. On transactions like estimates, you can click the Save button beside the green Save and close/new/send button, which will save the work done without closing out the transaction. This'll help the program recognize you're still working and also means less work lost if it happens to not catch it or you run into another issue along the way.
The next thing I recommend doing is submitting feedback about your wish for an auto-save feature. Our product development team takes feedback from users to heart and considers them as they continue to evolve the software. The more people contributing their voices, the better. Here's how you can leave feedback that our product development team will see: How do I submit feedback? The comments left through that feature are forwarded to the team. You can also keep track of new features on this page: QuickBooks Online Feature and Product Updates
I hope this has been helpful and that you have a great weekend.
