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Account management
Welcome and thanks for joining this conversation, @baret. It's my pleasure to help you verify and confirm your test deposit.
Please know that you only get one attempt to confirm your test transaction. To make sure it's successful, enter the test transaction amount in both boxes without a dollar sign or decimal point. Since it's exactly $1.00, you'd enter 100. Here's how:
- Go to the Workers tab o the left menu, then Employees.
- Select Finish payroll tasks on the main Employees page. Then select Verify Account.
- Follow Step 6 to enter the test transaction amount.
- If there's no New payroll tasks button, go to the Settings icon, then choose Payroll Settings.
- Under Bank Accounts, select Company.
- Enter the test transaction amount as 100 in both boxes.
- Click OK.
In case it's unsuccessful, contact Customer Care Support for assistance.
For additional reference, you can check this article to learn more about Direct Deposit:
- Verify test transactions. It has a complete guide about confirming the test transaction on all other versions of QuickBooks Online.
If you have other questions or clarifications about this topic, let me know in the comment. I'll be happy to provide further assistance. Have a nice day.