I am using QB Pro Desktop 2018. I recently sent over an accountant's copy to the CPA for end of year and tax prep. She has sent me the updated changes but when I try to import them into the file, I get the error message that I have the wrong company file loaded or I have removed the restrictions from the file already being used.
The file I am using shows that the "accountant's changes pending" at the top. I have the only file/company loaded that I use.
The only thing that I not clear on is that I did move the QB to a new computer at some point during all of this, but I am not sure if I sent the file before or after.
I need to import these changes but am at a loss and the QB support is not much help.
