Account management

Thanks for keeping us updated, info1274.

I know how important it is to get your bank connected with QuickBooks Online. I'm determined to help you get this working so you can get back to business. In order to move forward, I suggest contacting our QuickBooks Care Support. They can use a special tool to take a closer look and help connect your bank (First Bank) with QBO.

Here's how you can reach us:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Get a callback. 
6. Type in your contact info.
7. Select Confirm my call.

The availability of support depends on which type of subscription you're using. You can check out this article for our contact information. Click on QuickBooks Online drop-down to see the most updated support schedule: Support hours and types.

Come and visit us again if you need help. It will be my pleasure. Stay safe and have a great day ahead!