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Account management
Hi HollWhiteJenks,
I appreciate you for trying some troubleshooting fix it. It's an added feature for security purposes. Though, it's kind of unusual to one of your company files. I would suggest reaching out to our specialist to further investigate what triggers the pop-up to keep showing.
Here's how to connect with them:
- Go to the Help menu once you open QuickBooks.
- Click QuickBooks Desktop Help or press F1 on your keyboard.
- Select Contact us button.
- Enter a short description of your concern in the Tell us more about your question box.
- Hit Search. Select Start a message.
Also, you can check this article as an additional guide: Learn how to log in to QuickBooks Desktop using your Intuit account ID.
Visit again if you have other questions. Stay safe.