Thanks for actively responding, @CarreBrown. I appreciate you for trying all the steps to fix the issue.
A damaged component can be a culprit for this issue. That is why the change order box does not populate in the test file.
I have some troubleshooting steps for you to fix the QuickBooks program-related issues. We can run the repair tool for QuickBooks Desktop. First off, let's create a back up your company file to avoid any accidental data loss. Restart your computer to ensure there are no programs that may affect the repair.
Then, follow these steps below:
- Open your Windows' Control Panel and select Programs and Features. If you don't see the option, hit on Programs, and then Program Features.
- Press on QuickBooks and click Uninstall/Change.
- Hit on Continue, then tap on Next.
- Tap Repair and click Next.
- Click on Finish when the repair is complete.
Once done, update your QuickBooks to the latest release. Then, start your computer and open the sample file again. Check to see if it works.
However, if the issue persists, I suggest you check out this great resource for more troubleshooting steps: Fix QuickBooks Desktop install errors.
Get back to me if you have other questions, I'd be happy to help.
