Hello, malvarezgomez.
Let me share some insights on how to request changing the primary admin or contact in QuickBooks account. I'll make sure that your request will be successful.
Here's how request to be the primary contact on the account.
Step 1: Gather documents for your request.
The list of documents depend on the business type and if you are the account's owner.
You can check this article that provides list of documents in changing the primary admin on the account:
Request to be the primary admin or contact
Step 2: Sign in.
You need to sign in with your email account to view the form.
Step 3: Complete the form.
Fill out all the information needed to the form and attach all the document/s.
Step 4: Look for our response and possible next steps.
Your case will be reviewed as soon as possible. Check your email from time to time for the status update of your request.
I've also included this article that'll will help you update your business information: Update business or contact names on your account.
Let me know if you have additional questions about updating your account information. I'm one post away.
