Hello, PabloTrullen.
Thank you for joining the thread. Have you tried the solutions above provided by my colleague? If so, I recommend you get in touch with our Customer Support Team. This way, a representative can review your account information in a secure space and extra tools to help you further with this.
Here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect.
To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. For more information, check out our support hours and types.
Feel free to let me know if you have further questions or concerns. You can always reach out to the Community or me anytime you need a helping hand. Take care!
