KCMike
Level 2

Account management


@Kristine Mae wrote:

I'm here to help you access the data, Mike.

 

You can log in to QuickBooks Desktop any time to access the data. The version access doesn't expire even you no longer have a subscription.

 


Kristine,

 

When I try to open the company file I get the popup stating that the subscription has expired.  As a result I can't open the company file.  How do I work around this?  Phone support told me yesterday that I would need an access license, which is true?

 

Thanks,

Mike