I understand that this has been a challenge for you, Ben. And I appreciate your patience in this matter.
To help you clear things out. The standalone QuickBooks Commerce inventory management product is discontinued and won't be available for use after August 31, 2023.
The discontinuation of this as a standalone is a strategic decision to focus on building e-commerce capabilities directly within QuickBooks Online.
I also see where you're coming from since you've purchased this bundled with QuickBooks Online. And the B2B functionality is valuable for your inventory management.
For this reason, we provide e-commerce accounting features inside QuickBooks Online, which includes the ability to automatically bring in your payouts from your connected online sales channels (Amazon, Shopify, and eBay Connectors). These connectors are not being phased out.
You may click this link to learn more about QuickBooks Online's new bundle: QuickBooks Online New free guided setup.
If you have more questions about managing your QuickBooks Online subscription, don't hesitate to reply to this thread. I'll be willing to lend a hand. Keep safe.
