I know this hasn't been easy for you, @AP Bookkeeping. I'll ensure you'll be routed in the right direction of support to help you with this issue.
I appreciate the initial steps you've performed to fix this problem and be able to migrate to Windows 11 seamlessly. Since the issue persists, I recommend reaching out to our QuickBooks Desktop Support Team. They can assist you further by conducting a screen-sharing session to investigate the matter and find a resolution.
Here's how:
- Go to the Help menu, then select QuickBooks Desktop Help.
- Select Contact Us.
- Please briefly describe your issue, select Continue, and choose a way to connect.
I'm adding this article to learn more about moving your data to another computer: Move your company files to another computer.
If you have any further questions regarding managing your QBDT files, please feel free to comment below. I'm always here to help. Stay safe.
