I recognize the importance of being able to connect your credit cards to QuickBooks Online (QBO). This helps you to categorize your transactions easily.
I acknowledge that you've contacted our support. Since the community is a public forum, and we can't pull up any customer's information. I highly recommend contacting support for further assistance: QuickBooks Online Support.
In that way, you'll be granted secure access to your account and receive up-to-date information via email regarding this matter. I highly appreciate your patience as we try to resolve solution this matter.
If you have experienced specific banking errors while connecting your credit card to QuickBooks Online (QBO) account. You can check this article on how to fix them: Bank errors in QuickBooks Online.
I want to make sure your concern is fully addressed. If you have any other banking questions or concerns, keep me posted. I’ll be right here to assist anytime.
